Privacy Policy

DUSKARENO · Actualizada el 28/10/2026

Last updated: 28 October 2026

This Privacy Policy explains how DUSKARENO MARKETING LTD (company number 17537729, registered office Office 2141, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom) ("we", "us") handles personal data when you visit our website or use DUSKARENO. We are the data controller for your account data. Contact: [EMAIL] · [TELÉFONO].

1. Data we collect about you

Account data: name, email address, password (stored hashed), company name.
Billing data: plan, credit purchases, invoices and payment status. Card details are handled by our payment provider; we do not store full card numbers.
Connected account data: the Instagram accounts you connect, and the messages and conversations handled through the Service.
Usage data: log-ins, actions in the app, device and browser information, IP address, and cookies needed to keep you signed in.
Support data: messages you send us.

2. Data about prospects

When you use DUSKARENO, the Service processes publicly available Instagram profile information (such as username, bio, public posts and follower counts) to find, score and contact potential leads for you. For this prospect data, you decide who to target and contact, and you are the controller; we process it on your behalf and on your instructions, under our data processing terms. You must have a lawful basis to contact the people you target and must honour any request to stop.

3. Why we use your data and our legal bases

To provide the Service and manage your account and billing (performance of a contract).
To keep the Service secure, prevent fraud and enforce our Terms, including sending limits (legitimate interests).
To improve the Service using aggregated usage information (legitimate interests).
To meet legal, tax and accounting obligations (legal obligation).
To send product news, only if you opt in (consent; you can withdraw at any time).

We do not sell personal data.

4. Sharing

We share personal data only with service providers that help us run the Service (hosting, payment processing, email delivery, AI model providers and customer support tools), under contracts that require them to protect it, and with authorities where the law requires.

5. International transfers

Some providers may process data outside the UK. Where they do, we use safeguards recognised under UK law, such as the UK International Data Transfer Addendum or adequacy regulations.

6. How long we keep data

We keep account data while your account is open and for up to 12 months after closure, and billing records for 6 years for tax purposes. Prospect data and conversations are deleted within 30 days after you delete them or close your account, unless the law requires us to keep them.

7. Your rights

Under the UK GDPR you can ask to access, correct, delete or export your data, and object to or restrict certain processing. Email [EMAIL]; we will reply within one month. You can also complain to the Information Commissioner's Office (ico.org.uk).

8. Cookies

We use essential cookies to keep you signed in and secure. We only use analytics or marketing cookies with your consent.

9. Security

We use encryption in transit, access controls and regular reviews to protect data. No system is completely secure, so please use a strong, unique password.

10. Changes

We will post any updates here and, for material changes, tell you by email or in the app.

DUSKARENO MARKETING LTD · 17537729 · Office 2141, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom · [EMAIL]